We’re thrilled to share very exciting news with our friends, family and customers. Renewal by Andersen of Central North Carolina received the prestigious Green Diamond Service Award, given to the top locations in the Renewal by Andersen network as the highest distinction possible in homeowner satisfaction. This impressive achievement was earned by just 14% of the locations nationwide in 2015.
The Renewal by Andersen brand promises to deliver absolute peace-of-mind to each and every customer, and we achieved that goal with this recognition. 97% percent of our customers rated our service 4 or 5 out of a possible 5 on their homeowner surveys, and are very likely to recommend Renewal by Andersen to a friend or neighbor.
One delighted customer commented, “The Renewal by Andersen team as a whole was outstanding. The installation teams’ attention to detail and the quality of the install was displayed by the outstanding craftsmanship by the installation foreman John K., he exceeded my expectations. He did a GREAT job!
The office staff is also a very important part of the team. April, my contact in the office has also been outstanding and very easy to work with. She kept me informed about the progress of the installation (beforehand) and has followed up with me after the installation to make sure the everything went well and I was satisfied, not only with the installation crew, but with the windows themselves. You could tell has cared, not because she called (that was her job) but in her attitude and the sound of her voice.
Would I recommend Renewal by Andersen? Absolutely!”
“We are proud to announce that Renewal by Andersen of Central North Carolina has achieved this award, recognizing exceptional and rare achievements in homeowner satisfaction,” said Paul Delahunt, President of Renewal by Andersen. “High quality standards and customer satisfaction are top priorities, and Green Diamond winners are considered the best of the best.”
We want to thank you, our customers, and our entire team of dedicated staff in helping us continue to provide a superior window replacement experience now and for years to come.
Blessings to all!
Monty and Angela Fuller
Renewal by Andersen of Central North Carolina
An independently and locally owned Renewal by Andersen retailer.